Ivan & Company Moving
Last updated: 12.10.2026

1 About this policy

Ivan & Company Moving provides moving, delivery, and junk removal services in Winnipeg, Manitoba, and surrounding areas.

This Privacy Policy explains how we collect, use, share, and protect personal information when you contact us, request an estimate, or use our services.

2 Information we collect

We collect information you provide to us, which may include:

• Your first and last name.
• Your email address and telephone number.
• Pick-up and drop-off addresses.
• The service you request and your preferred date.
• Details about your move, delivery, or junk removal.
• Photos you choose to upload.
• Correspondence and records relating to your request or service.

Please provide only information needed for your request. Avoid uploading identification documents, payment card details, or photos showing unrelated people or sensitive personal information. If you provide another person’s information, ensure you have permission to do so.

3 How we use your information

We use your information to:

• Review your request and prepare an estimate.
• Contact you about your inquiry.
• Plan, schedule, and provide the requested service.
• Send confirmations and service updates.
• Maintain necessary business records.
• Address questions, complaints, or disputes.
• Protect our website and business against misuse and meet applicable legal obligations.

Submitting a quote request does not subscribe you to promotional emails.

4 Photos

Photos submitted with a request are used to assess the work, prepare an estimate, and plan the service.

We will obtain separate permission before using identifiable customer photos or photos of private premises in our public gallery, advertising, or social media.

5 Sharing your information

We share information only as needed with team members and service providers involved in handling your request, delivering your service, or supporting our business systems. These may include providers of website hosting, email, and data storage.

We require service providers handling information on our behalf to protect it and limit its use to the services they provide to us.

We do not sell personal information. We may disclose information where required or permitted by applicable law.

[Before publication, identify the relevant providers and confirm where they process or store information. If information is processed outside Canada, explain this and that it may be subject to the laws of those jurisdictions.]

6 Website information and cookies

Our website and hosting services may collect technical information, such as IP addresses, browser details, and access logs, to operate and secure the website.

[Before publication, describe the cookies, analytics, spam-protection tools, and embedded services actually used, their purposes, and the choices available to visitors. Remove references to tools that are not enabled.]

Links to external websites, including social media platforms, are governed by those websites’ own privacy policies.

7 Storage and retention

We keep personal information only for as long as reasonably necessary to handle your request, provide services, maintain required records, and meet legal obligations or resolve disputes.

When information is no longer needed, we securely delete it or make it anonymous.

8 Protecting your information

We use reasonable administrative, technical, and physical safeguards appropriate to the information we hold. Access is limited to people who need it for their work.

No method of online transmission or electronic storage is completely secure.

9 Your choices and access requests

You may contact us to request access to your personal information, ask for corrections, or withdraw your consent, subject to applicable legal or contractual restrictions and reasonable notice.

Withdrawing consent may affect our ability to prepare an estimate or provide a requested service. We will explain any relevant consequences.

You may also ask us to delete information that is no longer required. Some records may need to be retained to meet legal obligations.

We may need to verify your identity before responding. If we cannot fulfil a request, we will explain why, subject to applicable law.

10 Updates

We may update this policy when our practices change. The current version will appear on this page with its updated date. Where required, we will notify you of material changes and obtain additional consent.

11 Contact us

For privacy questions, access requests, or complaints, please contact:

Ivan & Company Moving
Email: Ivancompanymoving@gmail.com
Phone: +1(431)-388-9003

We will review and respond to privacy concerns.